"Your privacy matters to us."

From website visitors and prospective participants:

• Full name
• Email address
• Phone number

From enrolled participants:

• Emergency contact name and phone number
• Payment information (processed securely through third-party payment processors — Buoyant Wisdom does not store your payment details directly)

Through general correspondence:

• Any information you voluntarily share when contacting us by email or through our website contact form

We do not collect sensitive personal information such as Social Security numbers, government-issued identification, or detailed medical records.

We use the information we collect solely to operate and improve our programs:

• Respond to inquiries and manage your interest in our programs
• Process enrollment and collect program fees
• Communicate program schedules, updates, and relevant information
• Contact your designated emergency contact in the event of a health or safety concern during a session
• Send program-related communications through our email marketing platform

We do not use your information for any purpose unrelated to the delivery of Buoyant Wisdom programs and services.

We do not sell, rent, or trade your personal information to any third party. We share your information only in the following limited circumstances:

• Authorized Buoyant Wisdom staff: Employees and contractors authorized by Buoyant Wisdom leadership may access participant information to the extent necessary to deliver program services.
• Payment processors: Payment information is transmitted to third-party payment processors to complete your enrollment. These processors operate under their own privacy and security policies, and Buoyant Wisdom does not retain your payment details.
• Email marketing platforms: We use third-party email marketing services to communicate with participants. Your name and email address may be stored within these platforms for program-related communications.
• Legal compliance: We may disclose your information if required to do so by law or in response to a valid legal process.

All third-party service providers we work with are expected to handle your data responsibly and in accordance with applicable law.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy — including for the duration of your participation in our programs and for a reasonable period thereafter for administrative and legal purposes.

You may request deletion of your information at any time by contacting us at questions@buoyantwisdom.org.

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These include limiting access to authorized personnel only and using reputable third-party platforms with established security practices for payment processing and email communication.

No method of electronic transmission or storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security.

Buoyant Wisdom programs are designed for adults — specifically older adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we may have to retain certain records
• Opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly

To exercise any of these rights, contact us at questions@buoyantwisdom.org. We will respond to all requests within a reasonable timeframe.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document. Your continued engagement with Buoyant Wisdom after any changes constitutes your acceptance of the updated policy.